Designing an effective intranet user interface

by Gary Pearce on December 9, 2011

A user interface is the means of input for your users to perform a task or function on your intranet.

There are many different types of user interface and what you choose depends on what is relevant to your intranet audience.

Some examples are:

  • A search engine
  • A drop down menu
  • A button to go straight to a task

When creating a user interface, you should consider the following factors:

Keep it simple

Make sure you keep your interface clear and simple. A good user interface will make it obvious how to carry out a particular task or function. If your staff can’t understand how to perform a function they will get frustrated and confused.

Consistency

Be consistent. If you provide a clickable button for booking a holiday, make sure that a button is provided to access other similar tasks. This will help your staff predict the type of action they need to perform when carrying out other tasks.

Efficiency

One of your key objectives is to reduce the time your employees spend searching for information. This means you will need to identify what your user is trying to achieve, what is their end goal? A good interface will help staff achieve what they need to do with minimum fuss, fast.

Having a user interface that is simple, consistent and efficient will make it easy for your staff to perform tasks on their intranet. When an interface is user friendly your staff will be able to access what they need quickly, creating a more efficient and productive workforce.

Topics: 4. Form

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