How do you prioritise your intranet project?

When introducing an intranet to an organisation, it can be very tempting to...

How do you prepare a business case?

In my sales role, many of the potential clients I meet with are looking for...

Taking the Journey with Sovereign

I recently visited a local Housing association that we’ve been consulting with...

How do you tackle a new intranet project?

I recently held my latest Masterclass in Delivering a Successful Intranet in...

How to plan a global intranet – Five keys to success

I‘ve recently been carrying out stakeholder interviews for an international...

8 tips for implementing intranet governance

It is widely accepted that without governance your intranet is doomed to...

Not all users are one and the same

Over the years, I’ve noticed a common trap that many organisations fall into...

Card Sorting – one size doesn’t fit all

I’m currently in the process of guiding one of our new customers through...

How do you prepare for stakeholder interviews?

I’m currently assisting a client with their stakeholder interviews to ascertain...

How do you launch a global intranet?

I was recently asked if I could offer some advice about rolling out a global...

Achieve your objectives with black hat reversal

Black hat reversal is a concept that we have developed from Edward De Bono’s...

What are your killer intranet opportunities?

A killer opportunity identifies a business critical function that could be made...

Make it easier for staff to find information with user journeys

User journeys look at the actions people take when performing tasks whether it...

Empowering your community with folksonomies

A folksonomy is a system of classification by your community that tags words...

A good taxonomy will help you find intranet content with ease

Taxonomies are classification systems that group similar items together. An...

Developing ideas with black hat reversal

When planning your intranet you are trying to understand what works for your...

Grouping information with affinity diagrams

One of the purposes of a requirements gathering workshop is to gain a better...

Designing your navigation with card sorting

When you are planning your intranet you will want your users to find...

Running a requirements gathering workshop

Requirements Gathering Workshops are conducted to collect information to...

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