Whether you are developing an existing intranet or you are looking to introduce one to your organisation, it is a good idea to undertake a content audit to see what content is missing or irrelevant.
The first thing you will need to do is create content piles or ‘map’ your content. Essentially this involves creating an inventory of all the information that your organisation currently holds. This information can be stored anywhere and doesn’t need to exist on an intranet. It could be paperwork stored in a filing cabinet, or electronic documents on an individual’s computer.
When you are cataloguing your content, ask yourself these questions:
- What content do we have?
- How do we access it?
- What is the quality of the content?
- Do we want to keep and this content?
- Which content will be transferred to the intranet?
- What do we need to get rid of?
It is best to document all your existing content in a spreadsheet to make it easier to analyse later.
When you have finished listing all your existing content, you will be able to select the information that is relevant and up to date which you would like to be part of your intranet. You will also be able to identify content that is no longer required and either archive or destroy it.