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Is your intranet in need of a detox?

by Sam Lipscombe on January 6, 2012

What’s the New Year without resolutions? The advent of a new year often makes us resolve to make changes for the better so why not make some resolutions for your intranet? Whether you want to make adjustments to your current intranet or have a complete overhaul, there are many different issues you can tackle.

If you’re looking to improve your existing intranet, engaging your users and encouraging repeat visits is key. By conducting a staff survey you can effectively gauge the needs of your staff. This valuable feedback will let you know what your users like and dislike and what content they’d like to see.

Understanding your users will help you to assess the type of killer applications your intranet is currently lacking. Doing something as simple as placing the contacts directory on your home page could increase usage of your site.

How easily can your employees find the information that they need? Creating a logical taxonomy (navigational structure) that makes sense to your staff will help them locate what they need.

Have you assessed your existing content? If you have outdated and irrelevant content now’s the time to get rid of it.

Alternatively, the New Year may mean a new intranet project.

A good place to start is by getting an idea of what you want to achieve. Reading case studies and white papers will give you a better understanding of what other organisations have accomplished. Attending intranet courses and showcases will help you with the planning of your project. It’s also a good idea to consult some trusted sources. Accessing their intranet knowledge and expertise will help you to create the right intranet for your organisation.

Whether you’re changing your existing intranet or creating a brand new one, remember to be realistic. Don’t try to achieve too much at once, take it a step at a time. By understanding and addressing the needs of your audience you’ll have an intranet that your users keep coming back to.

Topics: 1. Learn

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