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What part does email play with your internal communication?

by Sam Lipscombe on March 27, 2012

With technology such as smart phones and tablets becoming commonplace, an increasing number of people have the ability to access email whilst on the move. Although these technological advances have made it easier to communicate internally, they also bring their own set of problems.

Your staff may well find their inboxes getting cluttered with both internal actions and external communications. There is plenty of valuable content there, but due to the sheer volume of email to sift through, it can be difficult to be productive.

As a result of these frustrations, more companies such as ATOS are turning to email alternatives to share information within their organisations.

Intranets are an excellent alternative to email, providing a central place for staff to source knowledge, documentation and news within an organisation. They offer the facility for employees to view and search for information that is specific to them, reducing time wasted reading irrelevant content.

Intranets aren’t just about communicating corporate news. In fact, they offer many task driven options to your workforce. Rather than a frustrating inbox search, staff can access all relevant documentation through Document Management. Plus, if you want to collaborate and share business knowledge with colleagues, then Forums and Employee Feeds are excellent options all within a secure, sharable environment.

Using your corporate intranet as an alternative to internal emails can offer countless benefits, although it’s not something that will be adopted overnight. Changes will need to be made regarding your organisation’s culture and it will be essential to get senior management buy in.

Only then can you truly open staff’s eyes to the fact that internal email isn’t necessarily the best (or only) corporate tool available to them.

Topics: 1. Learn

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